Privacy Policy

Welcome to Xamine.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using Xamine.ai's services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact details
• Account credentials (encrypted)
• Profile information (role, institution, target exams like JEE)
• Payment information (processed securely through third-party providers)

Assessment & Performance Data

To provide our core analytics, we collect detailed performance metrics:

• Score Metrics: Raw scores, accuracy rates, and subject-wise performance.
• Time Metrics: Time spent per question, subject, and difficulty level.
• Question Forensics: Interaction with specific question types, concepts, and difficulty levels.
• Concept Mastery: Proficiency levels across 1,000+ mapped concepts.

Behavioral Data

Our AI analyzes test-taking patterns to derive behavioral insights, including indicators of:

• Confidence levels
• Guesswork patterns
• Confusion or hesitation
• Silly mistakes
• Persistence and stamina

Institutional Data (For Educators)

• Batch details and student rosters
• Curriculum mapping and syllabus preferences
• Generated exam papers and blueprints

We use the collected information to power our AI-driven features:

• Strategic Personalization: To generate exams tailored to your specific learning needs and success probability.
• 360° Insight Engine: To generate detailed reports on your performance, time management, and behavior.
• Rank Prediction (Jeevan): To compare your performance against historical data (20M+ results) and predict All-India Ranks (AIR).
• Question Crafting (Qraft): To generate syllabus-aware questions and diagrams based on your requirements.
• Institutional Reporting: To provide coaching institutes and teachers with batch-level analytics and student progress reports.
• Service Improvement: To train and refine our AI models (using anonymized data) for better accuracy and personalization.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Depending on your region, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Object to Processing: You have the right to object to our processing of your personal data.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Categories of third parties we may share personal information with include:

• Cloud Computing Services
• Data Analytics Services
• Payment Processors
• User Account Registration & Authentication Services
• Communication & Marketing Tools

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

If you have questions or comments about this policy, you may email us at contact@xamine.ai or by post to:

XAMINE TECH LABS PRIVATE LIMITED